In this paper, a special type of polysemantic words, that is, words with multiple meanings for the same part of speech, are analyzed under the name of neutrosophic words. These words represent the most dif cult cases for the disambiguation algorithms as they represent the most ambiguous natural language utterances. For approximate their meanings, we developed a semantic representation framework made by means of concepts from neutrosophic theory and entropy measure in which we incorporate sense related data. We show the (...) advantages of the proposed framework in a sentiment classification task. (shrink)